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RANKS Job Circular Apply October 2017-www.ranksitt.net
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RANKS Job Circular Apply
Post Name : Support Engineer
Vacancy
05
Job Context
- Looking For : Support Engineer (Dhaka/ Savar/ Khulna)
Job Description / Responsibility
- Answer phone call and maintain prompt email communication.
- Handle customer complain and apply primary troubleshoot procedure for resolving.
- Raise trouble tickets, follow up and update clients periodically.
- Monitoring core network and client connections and notify to the concern person against any outage.
- Diagnose and resolve hardware and software issues.
- IP Network Design, Installation, Configuration and Troubleshooting.
- Attend client premises to provide technical support.
Job Nature
Full-time
Educational Requirements
- Diploma/ Computer Science and Engineering.
Job Requirements
- Decent spoken and written communication skills in both English and Bengali.
- Very good team player.
- Ability to work under pressure.
- Planning & organizing skills and capability to set priorities.
- Hard working.
- Excellent Analytical skill.
- Intermediate user of MS Office.
- Very good knowledge of TCP/IP network.
- Professional Qualifications in CCNA / RHCE /Web Developer – will be an added advantage.
- Experience on customer service and support will be an added advantage.
- Freshers can also apply.
Job Location
Anywhere in Bangladesh
Salary Range
- Negotiable
Other Benefits
- As per the company policy.
Job Source
Bdjobs.com Online Job Posting
Only short-listed candidates will be contacted.
Applicant must enclose his/her Photograph with CV.
Application Deadline : Oct 31, 2017
Company Information
RANKS – ITT LTD. (A Member of Rangs Group)